In the event of a dispute, the consumer may use any Alternative Dispute Resolution Body with jurisdiction in the area of the district of Lisbon or with competence at national level. You can contact the following contacts:




Direção-Geral do Consumidor (Portugal)
List of Alternative Dispute Resolution Bodies in Portugal
WEBSITE https://www.consumidor.gov.pt/parceiros/sistema-de-defesa-do-consumidor/entidades-de-resolucao-alternativa-de-litigios-de-consumo/ral-mapa-e-lista-de-entidades.aspx
TEL 707 788 787




European Commission: Consumers
WEBSITE https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_en




Centro de Arbitragem de Conflitos de Consumo de Lisboa
WEBSITE www.centroarbitragemlisboa.pt
TEL (+351) 218 80 70 30
EMAIL juridico@centroarbitragemlisboa.pt
ADDRESS Rua dos Douradores, nº 116 - 2º, 1100 - 207 Lisboa




See also the
General Conditions of Sale and the Privacy Policy.

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